Your legal right of withdrawal

Under the Swedish Distance and Doorstep Sales Act, you have the right to withdraw from the purchase within 14 days. The deadline is counted from the date you received the products. The products must be returned in substantially unchanged condition. If the products have been damaged or lost due to negligence on your part, the right of withdrawal does not apply. If the products are spoilt by accident or altered in some other way that is beyond your control, your right of withdrawal remains. You do not, however, have to send back the products until you have had any payment refunded. You are responsible for return postage, unless otherwise agreed with your distributor.


Customer Satisfaction Guarantee

In addition to your statutory right of withdrawal, you have a Customer Satisfaction Guarantee which gives you the right to cancel/return purchased products, even after you have started to use them (unlike with the statutory right). If you wish to cancel one or more products covered by this receipt, your request to cancel and a copy of the receipt must reach your independent distributor within 90 days of the date on the receipt. If you cancel all products, the entire purchase amount will be refunded by the independent distributor. If you have already received the products, they or the empty packaging and wrapping must be returned to the distributor along with a copy of the receipt. Please contact Forever Living Products Scandinavia AB (Forever) if the distributor does not comply with the terms of the Customer Satisfaction Guarantee. If you are dissatisfied with the way Forever has dealt with the matter in question, you can contact the Swedish Consumer Agency.


REKLAMATION

Önskar du av någon anledning reklamera produkten är det viktigt att du kontaktar mig snarast möjligt och inom skälig tid.


INFORMATION OM TVISTLÖSNING

Om du vill klaga på en vara eller en produkt kan du vända dig till Allmänna reklamationsnämnden (http://www.arn.se) eller till Europa-Kommissionens tvistlösning på nätet (http://ec.europa.eu/odr).


Om du skickar in ett ärende önskar jag att du skickar ett meddelande till min mejladress.



Delivery Terms

I will deliver your goods within Norway using the postal service. Normal delivery time is 2–6 days after you’ve placed your order. If you live within Stavanger, Sola and Sandnes I can deliver the goods to you within an agreed time.

Remember that you can request a time for a product presentation.
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Jeg leverer dine varer innen Norge via post. Normal leveringstid er 2-6 dager fra den datoen du legger din ordre. Bor du i Stavanger, Sola eller Sandnes så leverer jeg varene hjem til deg til avtalt tid.

Du kan også benytte anledningen til å gjøre en avtale for en produktvisning.

Payment Terms

If you live within delivery distance from me I request that you pay in cash during delivery.

You can also pay by Vipps.

If you live further away and want the products delivered there, I request that you pay in advance using a direct bank transfer.

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Når du kjøper varer av meg så kan du betale produktene kontant ved levering hvis vi avtaler at jeg kjører varene hjem til deg.

Du kan også betale med Vipps.

Bor du litt lenger unna og vil ha varene sendt hjem til deg så kan du forskuddsbetale via kontooverføring.